WHY DOES THE HVAC TECH CHARGE MORE THAN THE MACHINE SHOP I had a short visit from our HVAC repairman today. It took him about 2-minutes to pop the access cover, grab a tester and proclaim that the flame sensor had shot-craps in our 10-year-old furnace. He’d been in my...
RECYCLE YOUR RESOURCES Most piston sets come in a bag. Some customers do not take off all the external parts when they bring in cylinder heads. Use those piston bags to put the various cylinder head parts in to keep them organized for reassembly. Place a label on...
IS YOUR SHOP HYPERLOCAL? How does a new potential customer find your shop? Yellow Pages are out... smartphones are in! Have you had occasion to type, or better yet, use voice commands with your smartphone to find a restaurant "near me"? This technology, called...
SLING YOUR SHAFT I have muscled crankshafts into place and used various methods of “slinging” them. I found this sling to be simple and easy. I built the hooks out of 1/2” steel rod and slid some heater hose over them to protect the crank's bearing surfaces. I found...
I'VE SEEN THE LIGHT Once again, I found myself on a ladder, one leg on the top rung and the other on a shelving rack, struggling to replace a ballast that was sucking the life out of our light and our electric bill. You’ve been there, trying to hold the swinging...
REFERRAL REWARDS CUSTOMER AND BUSINESS Rewarding existing customers when they share your services with a friend is a great way to generate new business. There are lots of ways to organize a referral program, including some cool eCommerce plug-ins for your website....