The Secret To Effective Sales Sales is nothing more than a communication between your shop, which sells parts and labor, and a customer who wants to buy parts and labor. This communication can take place over the phone, at your counter or on the web. There are lots of...

Cleaning Precision Measuring Tools We have experienced the same problems for years: how to clean honing oil from dial bore gauges and snap gauges before it can gum up and slow the dial readings. We used to immerse the measuring head up to near the dial in acetone, and...

Don’t Underestimate Advertising And Attitude Every shop needs to advertise because your current customers will someday go away. Getting new customers should be the goal and advertising is one good way to get it. We have our logo and lettering on our delivery vehicles...

CHECK IT OUT AND CHECK IT OFF Checking your parts before starting the job is very important. Many years ago I worked in a machine shop assembling and installing engines after hours. It was very important to have all the correct parts before we close the doors at...

HOW TO PREVENT RE-RINGING No, I’m not talking about re-ringing a V-8. Like most EB readers, I’ve worked around cars and loud noises most of my life. I never gave a second thought to the high pitched whine of an air ratchet wrench, the sound of a milling machine, or a...

ORGANIZE AND SAVE Organizing your parts inventory in your shop, building or warehouse is difficult whether it’s a few pieces or a few thousand parts. Start by thinking about what it’s going to take to find that part later on. Have an area set aside for just parts,...