by Donnie Hurt | Mar 1, 2016 | OPERATIONS
HANDLING UNHAPPY CUSTOMERS You can tell the customer interaction will be a tough one in the first few seconds. The caller’s tone of voice, accusatory language and high volume all say, “I’m going to let you have it”. How you react in these first few seconds will set...
by Donnie Hurt | Feb 1, 2016 | CYLINDER HEADS
TWO HAND TIPPING I’ve found an easy way to set the valve stem height on heads. I get the two end valves to spec, then install light springs and retainers. This way I can hold the ruler across the top of the tips to adjust the others without needing 3 hands. Randy...
by Donnie Hurt | Feb 1, 2016 | OPERATIONS
LET’S GET VISUAL ”Visuals” not only help eliminate waste, but can have additional positive impact on a shop’s operation, safety and cost. *Safety glasses (with side shields) should be mandatory in all shop areas; not just machining, grinding, welding, etc.. This can...
by Donnie Hurt | Feb 1, 2016 | OTHER SHOP WORK
E-Z BOLT REMOVAL Most bolts broken off flush or slightly below the surface can be easily removed using a MIG welder. Place a flat washer the same size as the broken bolt over the bolt and weld through the center. Then, place a 1⁄2” nut on top of the washer and...
by Donnie Hurt | Feb 1, 2016 | OTHER SHOP WORK
SMALL HONE ADAPTOR My shop does not get a lot of requests for small engine work so when I did get a small engine project I would just grab my Sunnen model JN small engine hone and low RPM drill and manually hone the small engine cylinder to size. After holding on to...
